Tech Support

When was the last time you called a manufacturer for technical support and got a pleasant, live person, right away? Not lately? Well, welcome to Locus technical support! No call queues, no customer codes, no credit card numbers. Our talented and helpful applications engineers are at your service, ready to take your call. We’ll even give you their names!

Please choose from the following contacts for technical support.

For Loran LRSIIID and Motorola technical support, contact:

roth@locusinc.com or

ladell@locusinc.com

For industrial radio products/support, contact:

Prosoft Technology, Inc.
(661) 716-5100
support@prosoft-technology.com

Loran and eLoran Technology: On September 9, 2010, Locus, Inc. (Locus) sold its entire Loran and eLoran product line to UrsaNav, Inc., Chesapeake, Virginia. Contact UrsaNav directly to fulfill all your Low-Frequency product (e.g., Loran, eLoran, LFPhoenix, and Alternative PNT) needs. Locus will continue to provide support for Motorola and LRSIIID units and will continue to be responsible for support or warranty questions on all technology sold prior to September 9, 2010.

Wireless Modems: On September 30, 2004, Locus sold its entire industrial radio product line to Prosoft Technology, Inc., Bakersfield, California. Contact Prosoft directly for all your wireless radio information, orders and support needs.

Frequently Asked Questions

Glossary of Terms

Downloads & Documentation