Tech Support

When was the last time you called a manufacturer for technical support and got a pleasant, live person, right away? Not lately? Well, welcome to Locus technical support! No call queues, no customer codes, no credit card numbers. Our talented and helpful applications engineers are at your service, ready to take your call. We’ll even give you their names!

For Loran technical support, contact:

  Chad Schweitzer
  schweitzer@locusinc.com
  (608) 270-0500 ext. 223

For industrial radio products/support, contact:

  Prosoft Technology, Inc.
  (661) 716-5100
  support@prosoft-technology.com

Loran Resources: Locus offers a wide array of technical resources to assist you in using our Loran products. Please click on the links below to find the information you need.

Wireless Modems: On September 30, 2004, Locus sold its entire industrial radio product line to Prosoft Technology, Inc., Bakersfield, California. Contact Prosoft directly for all your wireless radio information, orders, and support.

Frequently Asked Questions

Glossary of Terms

Downloads & Documentation

White Papers

Warranty Information